Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Greg Becker

Greg Becker

March 17, 2025

5  out of  5
rating by Greg Becker
"Holly, who you will probably be greeted by if you visit their office, has been handling all of my wife’s and my insurance needs (business and personal) for over 20 years and is such a pleasure to work with. Very helpful and informative."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Holly has been able to assist you and your wife with your insurance needs for over two decades. It's wonderful to know that you find her helpful and informative. We appreciate your loyalty and look forward to continuing to serve you both in the future!"
Profile photo of Clyde Garlick

Clyde Garlick

March 17, 2025

5  out of  5
rating by Clyde Garlick
"Had a chance to work with Will. He was very professional and helpful with the car insurance and life. Saved us a lot on cost as well. We do appreciate him."
We responded:
"Thank you for your 5-star review, Clyde! It was a pleasure to serve you and your family. We love helping our customers save money with great coverage and additional protection with life insurance. We appreciate your business!"
Profile photo of Anthony Taconi

Anthony Taconi

March 3, 2025

5  out of  5
rating by Anthony Taconi
"Very knowledgeable and helpful. Spend extra time talking through options available for home and auto for best value."
We responded:
"Thank you for your 5 star review, Anthony! It is our pleasure to serve you and make sure you are well protected. We truly appreciate your business!"
Profile photo of Regena Simpson

Regena Simpson

February 27, 2025

5  out of  5
rating by Regena Simpson
"Very fast and friendly service!!"
We responded:
"Thank you for your 5-star review, Regena! We appreciate your feedback and thank you for trusting us with your insurance needs!"
Profile photo of Steven McDonald

Steven McDonald

February 26, 2025

5  out of  5
rating by Steven McDonald
"Leigh was very professional and made every effort to ensure I fully understood what coverage was available and what I should consider having. She took the time to listen to my concerns and thoroughly explained my option. Great work!"
We responded:
"Thank you for your 5 star review, Steven! We really appreciate your feedback and really appreciate the opportunity to serve you!"
Profile photo of Liv McD

Liv McD

February 26, 2025

5  out of  5
rating by Liv McD
"Will Plauche' State Farm was a great decision to make for insurance. Ms. Leigh was very courteous and patient with me since it has been several years since I last shopped for insurance and had a ton of questions. She took me step by step and I received my quote same day. The ease and speed of working with her at Will Plauche' was so pleasant, I wish all companies were this easy, thanks again!"
We responded:
"Thank you for your 5 star review, Liv! We are so glad to hear about your experience with Leigh! We appreciate the feedback!"
Profile photo of Brandon Eldridge

Brandon Eldridge

February 26, 2025

5  out of  5
rating by Brandon Eldridge
"I had a great experience with Landon Eldridge. He was very knowledgeable and helpful in obtaining competitive quotes. For my auto and life insurance. Overall great experience and I would highly recommend this team."
We responded:
"Thank you for your 5 star review, Brandon! We are so happy to hear that you enjoyed your experience with Landon!"
Profile photo of Alexandra Griman

Alexandra Griman

February 26, 2025

5  out of  5
rating by Alexandra Griman
"Landon was great to work with! He was friendly, helpful, and explained everything clearly. He made the insurance process easy to understand. Highly recommend!"
We responded:
"Thank you for your 5 star review, Alexandra! Landon is a great asset for our team and we're so glad to hear about your great experience with us!"
Profile photo of Heather Valore

Heather Valore

February 14, 2025

5  out of  5
rating by Heather Valore
"Will was extremely knowledgeable and explained it to me in a way I could understand in order to make decisions. No pressures or “sales” pitches."
We responded:
"Thank you for your 5-star review, Heather! I am so happy to hear that you had a great experience at our office. It was a pleasure meeting you and helping you understand your coverages in a simple way. We appreciate your business and look forward to serving you for years to come!"
Profile photo of Central Hicks IV

Central Hicks IV

February 12, 2025

5  out of  5
rating by Central Hicks IV
"Will is professional, courteous, & compassionate He worked with my family to get us personalized life insurance policies. His attention to detail aided in us getting the coverage we need at a price that works for us. I would recommend him to any & everyone who needs insurance."
We responded:
"Thank you so much for your kind words, Central! We're thrilled to hear that we provided you and your family with the personalized service you needed. Our professionalism and compassion truly make a difference, and we’re glad that the attention to detail helped you find the right coverage at a price that fits your budget. Your recommendation means a lot to us, and we look forward to assisting you and your loved ones in the future!"
Profile photo of Garrett Hopkins

Garrett Hopkins

February 11, 2025

5  out of  5
rating by Garrett Hopkins
"Will is very kind, knowledgeable and helpful. Saved me a lot of money in under 30 minutes! Would recommend"
We responded:
"Thank you for your 5-star review, Garrett! It was a pleasure working with you. I'm happy to hear you had a great experience with us and that we were able to save you money. We look forward to serving you for years to come! We appreciate your business!"
Profile photo of Amanda Salvaggio

Amanda Salvaggio

February 11, 2025

5  out of  5
rating by Amanda Salvaggio
"Great experience! Leigh Gilmer was professional and prompt. She went above and beyond to make this experience as painless as possible. Highly recommend"
We responded:
"We appreciate your 5-star review, Amanda! Leigh has done a great job of serving our customers and we are so glad to hear about your experience with her! As a team, we strive to make every interaction as positive and seamless as possible. Thank you for trusting us with your business!"
Profile photo of Haley Anspach

Haley Anspach

February 8, 2025

5  out of  5
rating by Haley Anspach
"Will is an exceptional insurance agent who consistently goes above and beyond. His proactive approach helped me understand my coverage options before I even had to ask. Not only is he incredibly efficient with paperwork and claims processing, but his welcoming demeanor makes what could be a complex process feel straightforward and stress-free. He takes the time to explain everything clearly and is always responsive when needed. I couldn't have asked for a better insurance agent and wholeheartedly recommend him to anyone looking for reliable insurance guidance!"
We responded:
"Thank you for your 5-star review, Haley! It is always a pleasure working with you and protecting your most valuable assets. My team and I strive to provide this exceptional level of service to our customers each and every day. Your feedback is much appreciated and we look forward to serving you and your family for years to come!"
Profile photo of Susie Balint

Susie Balint

February 3, 2025

1  out of  5
rating by Susie Balint
"Jeremy Foster was awesome!! Educated and patient!!! Since Jeremy is no longer with you, I'll be taking my business and many others where he goes. You lost a great employee!!"
We responded:
"Hi, Susie. I am not able to find your account in our book of business. If you would like to speak with me, please reach out to us directly. Thank you."
Profile photo of Peggy Kenworthy

Peggy Kenworthy

January 26, 2025

1  out of  5
rating by Peggy Kenworthy
"Customer service was horrible. Will is not a good insurance agent. In order to be a good agent you to listen to people and take advice. Will does not like to advice or recommendations that are not his own."
We responded:
"Hi, Peggy. Thank you for leaving a review. I do not see that you're a customer of ours. I would love the opportunity to meet with you. My team and I strive to do our best in serving customers and would love the opportunity do the same for you."
Profile photo of bennie ashley

bennie ashley

January 14, 2025

5  out of  5
rating by bennie ashley
"It was very easy they were able to get all my information on my driving records, and that save time on the phone, will was great and nice to talk to, and save a lot on my car insurance. Thank you state farm."
We responded:
"Thank you for the 5 star review, Bennie! We're so glad to hear that we could assist your with your auto insurance needs and save you money in the process. We appreciate your feedback and look forward to serving you for years to come!"
Profile photo of Dwayne Spell

Dwayne Spell

December 21, 2024

5  out of  5
rating by Dwayne Spell
"The team here is of the highest quality. They aren’t just selling insurance, but are offering a partnership that cares for all aspects of your life. If you are tired of the insurance rat race and want a company that brings the personal touch that seems missing in this industry today, look no further!"
We responded:
"Thank you for the 5-star review, Dwayne! We strive to provide excellent service to our customers in every interaction and are glad that you had a great experience with us. We appreciate your feedback!"
Profile photo of Deb DSBTA

Deb DSBTA

December 20, 2024

5  out of  5
rating by Deb DSBTA
"Jeremy is the best! He deserves 10 stars!!"
We responded:
"Thank you for your 5-star review, Deb! Jeremy does an excellent job with our customers and we are happy to have him on our team!"
Profile photo of Jessica Garsee

Jessica Garsee

December 20, 2024

5  out of  5
rating by Jessica Garsee
"I highly recommend this agency. Everyone is so kind and compassionate. I had a great expierience working with Allen. He is very knowledgable about the products and helped me make the best choice for my family when buying life insurance."
We responded:
"Thank you for the great review, Jessica! We are so glad to hear that Allen took great care of you. We believe Life Insurance is the most important product we offer and we're honored that you've chosen us as your agent. We truly appreciate your business!"
Profile photo of Kamesia Hawkins

Kamesia Hawkins

December 20, 2024

5  out of  5
rating by Kamesia Hawkins
"Leigh is awesome!!!"
We responded:
"Thank you for your 5-star review, Kamesia! We agree with you about Leigh, she does a great job taking care of our customers!"
Profile photo of Betty Doty

Betty Doty

December 19, 2024

5  out of  5
rating by Betty Doty
"Call Allen he is the best!"
We responded:
"Thank you for the 5-star review, Betty! Allen is a pleasure to work with and we're so glad that he could help. We appreciate your business!"
Profile photo of Kemora Graves

Kemora Graves

December 19, 2024

5  out of  5
rating by Kemora Graves
"Leigh is great!!! Customer service was outstanding!!!"
We responded:
"Thank you for your review, Kemora! We appreciate you taking the time to give Leigh a glowing review. We are thankful to have her on our team!"
Profile photo of Debra Riehm

Debra Riehm

December 19, 2024

5  out of  5
rating by Debra Riehm
"Great agent. Cares about families struggling to find good, affordable insurance. Easy to work with. Highly recommend!"
We responded:
"Thank you for taking the time to leave us a 5-star review, Debra! We love helping our customers find great, affordable insurance that provides superior protection. Thank you for trusting us with your insurance needs!"
Profile photo of Cathy Welch

Cathy Welch

December 19, 2024

5  out of  5
rating by Cathy Welch
"Mrs Gilmer was very informative , professional, and polite. Thank"
We responded:
"Thank you, Cathy! Your 5-star review is greatly appreciated. We're happy to hear that Leigh took great care of you and was informative, professional, and polite. Thank you for trusting us with your insurance needs!"
Profile photo of Tim P

Tim P

December 19, 2024

5  out of  5
rating by Tim P
"Like a good neighbor! Will & AJ are among the best!"
We responded:
"Thank you for your review, Tim! We appreciate your kindness and considering us among the best insurance professionals that you've done business with. We sincerely appreciate your business!"